{"id":2009,"date":"2024-10-19T15:19:25","date_gmt":"2024-10-19T15:19:25","guid":{"rendered":"https:\/\/transpioneers.com\/wp\/questions-frequemment-posees\/"},"modified":"2024-11-16T20:47:21","modified_gmt":"2024-11-16T20:47:21","slug":"questions-frequemment-posees","status":"publish","type":"page","link":"https:\/\/transpioneers.com\/fr\/questions-frequemment-posees\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2009\" class=\"elementor elementor-2009 elementor-223\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5794e0d e-flex e-con-boxed e-con e-parent\" data-id=\"5794e0d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63c5ad7 e-flex e-con-boxed e-con e-parent\" data-id=\"63c5ad7\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e949eee elementor-widget elementor-widget-heading\" data-id=\"e949eee\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions g\u00e9n\u00e9rales<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b17154 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"3b17154\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69e0c7e2099ee\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-3b17154\">\n                        <a href=\"#collapse-dcecf4169e0c7e2099ee\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-dcecf4169e0c7e2099ee\" aria-expanded=\"true\" aria-controls=\"Collapse-dcecf4169e0c7e2099ee\">\n                            \n                            <span class=\"ekit-accordion-title\">Que couvrent les frais de traduction ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-dcecf4169e0c7e2099ee\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-3b17154\" data-parent=\"#accordion-69e0c7e2099ee\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les frais de traduction comprennent la traduction du texte, la r\u00e9vision de la traduction et la mise en forme du fichier pour refl\u00e9ter la source. Nos traductions sont effectu\u00e9es par des traducteurs qualifi\u00e9s et sp\u00e9cialis\u00e9s, tandis que la r\u00e9vision de la traduction est g\u00e9n\u00e9ralement confi\u00e9e \u00e0 un locuteur natif et r\u00e9viseur exp\u00e9riment\u00e9 dans la langue cible. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-3b17154\">\n                        <a href=\"#collapse-1c4435f69e0c7e2099ee\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-1c4435f69e0c7e2099ee\" aria-expanded=\"false\" aria-controls=\"Collapse-1c4435f69e0c7e2099ee\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment et quand dois-je payer la traduction ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-1c4435f69e0c7e2099ee\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-3b17154\" data-parent=\"#accordion-69e0c7e2099ee\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous \u00e9mettons une facture une fois les services de traduction termin\u00e9s. Le d\u00e9lai de paiement est de 30 jours, sauf accord contraire. Les frais dus peuvent \u00eatre r\u00e9gl\u00e9s via PayPal, e-banking ou bulletin de versement. Les services de traduction d\u00e9butent imm\u00e9diatement apr\u00e8s r\u00e9ception de la confirmation de la part du client et du code du projet par e-mail.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-3b17154\">\n                        <a href=\"#collapse-f599ec669e0c7e2099ee\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f599ec669e0c7e2099ee\" aria-expanded=\"false\" aria-controls=\"Collapse-f599ec669e0c7e2099ee\">\n                            \n                            <span class=\"ekit-accordion-title\">Dans quel format les documents de traduction doivent-ils \u00eatre envoy\u00e9s ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f599ec669e0c7e2099ee\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-3b17154\" data-parent=\"#accordion-69e0c7e2099ee\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez nous envoyer les documents de traduction via notre site Internet, par e-mail, par courrier ou en nous contactant en personne. Nous acceptons tous les types de documents et de fichiers, des fichiers informatiques aux documents papier. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-3b17154\">\n                        <a href=\"#collapse-0661a9d69e0c7e2099ee\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-0661a9d69e0c7e2099ee\" aria-expanded=\"false\" aria-controls=\"Collapse-0661a9d69e0c7e2099ee\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment calculez-vous le nombre de mots ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-0661a9d69e0c7e2099ee\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-3b17154\" data-parent=\"#accordion-69e0c7e2099ee\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Ce processus d\u00e9pend du format du texte que vous nous envoyez \u00e0 traduire. Si le texte est re\u00e7u dans un format modifiable, le nombre de mots est rapidement calcul\u00e9 \u00e0 l'aide du logiciel. Si vous envoyez le texte dans un format non modifiable, nous le convertirons d'abord en format modifiable, puis, en fonction du nombre de mots, le nombre de pages standard sera calcul\u00e9. Sur la base de ce dernier, nous calculerons les frais de traduction.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-3b17154\">\n                        <a href=\"#collapse-faefd2169e0c7e2099ee\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-faefd2169e0c7e2099ee\" aria-expanded=\"false\" aria-controls=\"Collapse-faefd2169e0c7e2099ee\">\n                            \n                            <span class=\"ekit-accordion-title\">Qu&#039;est-ce qui est consid\u00e9r\u00e9 comme une \u00ab page standard \u00bb ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-faefd2169e0c7e2099ee\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-3b17154\" data-parent=\"#accordion-69e0c7e2099ee\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>La page de traduction standard est une unit\u00e9 de mesure sp\u00e9ciale dans notre secteur pour la traduction de documents. Une page standard comprend g\u00e9n\u00e9ralement 250 mots. Par cons\u00e9quent, si vous souhaitez pr\u00e9calculer vos d\u00e9penses, vous devez utiliser les coefficients sp\u00e9ciaux qui sont \u00e9tablis entre les paires de langues.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-3b17154\">\n                        <a href=\"#collapse-ffb7f8069e0c7e2099ee\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ffb7f8069e0c7e2099ee\" aria-expanded=\"false\" aria-controls=\"Collapse-ffb7f8069e0c7e2099ee\">\n                            \n                            <span class=\"ekit-accordion-title\">En combien de temps pouvez-vous pr\u00e9parer la traduction ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ffb7f8069e0c7e2099ee\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-3b17154\" data-parent=\"#accordion-69e0c7e2099ee\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>La satisfaction de nos clients est toujours une priorit\u00e9 pour notre entreprise. Nous comprenons que les projets ne se d\u00e9roulent pas toujours comme pr\u00e9vu et qu'une traduction de derni\u00e8re minute est parfois n\u00e9cessaire. Tant que notre \u00e9quipe est disponible, nous r\u00e9pondrons \u00e0 vos besoins dans les plus brefs d\u00e9lais. Apr\u00e8s avoir re\u00e7u votre demande dans l'heure qui suit, nous vous communiquerons le d\u00e9lai n\u00e9cessaire pour terminer le projet.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-3b17154\">\n                        <a href=\"#collapse-c649a5869e0c7e2099ee\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c649a5869e0c7e2099ee\" aria-expanded=\"false\" aria-controls=\"Collapse-c649a5869e0c7e2099ee\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment sont calcul\u00e9s les frais d\u2019interpr\u00e9tation?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c649a5869e0c7e2099ee\" class=\" collapse\" aria-labelledby=\"primaryHeading-6-3b17154\" data-parent=\"#accordion-69e0c7e2099ee\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Pour l'interpr\u00e9tation simultan\u00e9e, nos tarifs commencent \u00e0 partir de deux heures. Les tarifs peuvent varier en fonction de la demande pour la langue requise sur le march\u00e9 local. Par exemple, dans une r\u00e9gion o\u00f9 de nombreux interpr\u00e8tes de langue arabe sont disponibles, le co\u00fbt est souvent inf\u00e9rieur \u00e0 celui des r\u00e9gions o\u00f9 il y en a peu.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-3b17154\">\n                        <a href=\"#collapse-432556f69e0c7e2099ee\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-432556f69e0c7e2099ee\" aria-expanded=\"false\" aria-controls=\"Collapse-432556f69e0c7e2099ee\">\n                            \n                            <span class=\"ekit-accordion-title\">Quels sont les d\u00e9lais de connexion pour obtenir un interpr\u00e8te ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-432556f69e0c7e2099ee\" class=\" collapse\" aria-labelledby=\"primaryHeading-7-3b17154\" data-parent=\"#accordion-69e0c7e2099ee\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les d\u00e9lais de connexion sont tr\u00e8s importants : plus ils sont courts, plus vous \u00e9conomisez du temps et de l'argent. Si vous mettez trop de temps \u00e0 vous connecter \u00e0 un interpr\u00e8te, votre client risque de raccrocher. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Questions g\u00e9n\u00e9rales Que couvrent les frais de traduction ? Les frais de traduction comprennent la traduction du texte, la r\u00e9vision de la traduction et la mise en forme du fichier pour refl\u00e9ter la source. Nos traductions sont effectu\u00e9es par des traducteurs qualifi\u00e9s et sp\u00e9cialis\u00e9s, tandis que la r\u00e9vision de la traduction est g\u00e9n\u00e9ralement confi\u00e9e \u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2009","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/transpioneers.com\/fr\/wp-json\/wp\/v2\/pages\/2009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transpioneers.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transpioneers.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transpioneers.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/transpioneers.com\/fr\/wp-json\/wp\/v2\/comments?post=2009"}],"version-history":[{"count":0,"href":"https:\/\/transpioneers.com\/fr\/wp-json\/wp\/v2\/pages\/2009\/revisions"}],"wp:attachment":[{"href":"https:\/\/transpioneers.com\/fr\/wp-json\/wp\/v2\/media?parent=2009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}